PLDT Complaints: Most Reported Problems
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Across review threads, customers frequently report extended downtime, repeated disconnections, and long waits for resolution. Another frequent theme is needing to ask for repeated follow‑ups while being told the issue is “being worked on.”
This page groups complaints by type so you can quickly identify patterns and decide what to try first when troubleshooting or escalating.
Quick notes:
- Experiences vary by neighborhood and line conditions. When comparing providers, local stability matters more than advertised speed.
- Document outages with dates/times, modem light status, and ticket numbers to reduce repeated explanations during follow‑ups.
- Keep your navigation open: use the menu to jump to related topics without leaving this site.
Across review threads, customers frequently report extended downtime, repeated disconnections, and long waits for resolution. Another frequent theme is needing to ask for repeated follow‑ups while being told the issue is “being worked on.”
This page groups complaints by type so you can quickly identify patterns and decide what to try first when troubleshooting or escalating.
Quick notes:
- Experiences vary by neighborhood and line conditions. When comparing providers, local stability matters more than advertised speed.
- Document outages with dates/times, modem light status, and ticket numbers to reduce repeated explanations during follow‑ups.
- Keep your navigation open: use the menu to jump to related topics without leaving this site.
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